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FAQ's

Frequently Asked Questions


For most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece. One or more packages may be shipped to you and may get customs fees when they arrive in your country.
Yes, all customers will receive an order number after placing their orders.
We processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
We have an office in the beautiful country: India; Supply warehouses in: USA; High-Quality vendor contacts in: China
We ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website https://cozypick.comYou are protected when:
  • The item you ordered did not arrive within the time promised.
  • The item you received was not as described.
  • The item you received that was assured to be genuine was fake.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. We are trying our best provide tracking information for each and every order to makes sure you got the product.
Yes, shipping is Free Worldwide on most items.
It will take usually between 2-5 business days.
It will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.