Will I (the customer) have to pay customs?adminFor most countries you will not have to pay customs, but it depends where are you located and if you order more than 1 piece. One or more packages may be shipped to you and may get customs fees when they arrive in your country.
Frequently Asked Questions
Will I receive a confirmation number when I place my order?adminYes, all customers will receive an order number after placing their orders.
Which currency will I be charged in?adminWe processes all orders in USD. While the content of the cart is displayed in several currencies, you will checkout using USD at the most current exchange rate.
Where is your company located?adminWe have an office in the beautiful country: India; Supply warehouses in: USA; High-Quality vendor contacts in: China
Where do you ship from?adminWe ship from our partnered warehouses & factories located in US & China. So, please expect your items to be shipped separately (if you order more than one item) as different factories specialize in different areas of manufacturing.
What is buyer protection?adminBuyer Protection is a set of guarantees that enables buyers to shop with confidence on our website http://cozypick.comYou are protected when:
- The item you ordered did not arrive within the time promised.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
My tracking says “no information available at the moment”.adminFor some shipping companies, it takes 2-5 business days for the tracking information to update on the system. We are trying our best provide tracking information for each and every order to makes sure you got the product.
Is shipping really FREE?adminYes, shipping is Free Worldwide on most items.
How long will it take to receive a tracking number?adminIt will take usually between 2-5 business days.
How long will it take for my items to arrive?adminIt will usually take 7-30 business days for all orders to arrive. Shipping times vary from product-to-product; based on demand and shipping location.